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Health

Describe Your Problem to a Doctor Without Revealing Identity, Major Facility Introduced for Patients

Last updated: May 28, 2026 3:03 pm
Neha Ashraf
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The Punjab Safe Cities Authority has introduced a special feature in its application for the prevention of psychological issues, through which patients can describe their problems to a psychologist without revealing their identity.

‎According to details, PSCA has introduced a special “Anonymous Chat” and counselling facility in the “Next Gen Safety App” for people suffering from mental stress and depression.

‎According to the Punjab government, the main purpose of this service is to help restore citizens’ mental health and bring them out of the suffering of loneliness.

‎Now individuals suffering from mental stress and depression will be able to immediately contact a psychologist anonymously through the “Next Gen Safety App”.

‎According to the awareness campaign issued, through the “Anonymous Chat” feature, citizens can communicate with psychologists without disclosing their identity. The app also provides users with 24/7 psychological support, live chat, 15 call, video call and other support services.

‎Officials say the purpose of this facility is to provide safe, confidential and immediate help to individuals facing mental stress, depression and psychological issues so they can receive timely guidance from experts.

‎In addition to psychological support, the app also includes legal advice, emergency contact and other safety facilities, while users can freely speak to experts while keeping their identities confidential.

‎In this regard, the Punjab government stated that if you are suffering from depression or mental stress, do not remain silent but talk to us.

‎Through this special feature of the Safe City Next Gen Safety App, contact a psychologist 24 hours a day, because your mental health matters to us and you are not alone in any difficulty.

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